Effective Date: April 28, 2025
Last Updated: April 28, 2025

At QuietHash.com, we are committed to providing high-quality cryptocurrency mining hardware. We aim to maintain transparency and fairness in our refund practices.

1. Nature of Products

  • We sell physical mining devices (Avalon Mini 3) and related hardware.
  • All sales are final once the product is shipped, except in cases of defective or damaged items upon receipt.

2. Eligibility for Refunds and Returns

You may be eligible for a refund or exchange in the following cases:

  • Defective or Damaged Products: If your mining hardware arrives damaged or is faulty, please contact us within 7 days of receipt for a replacement or refund.
  • Incorrect Shipment: If you receive the wrong product, notify us within 7 days to arrange correction.
  • Cancellation: Orders canceled before shipping may be eligible for a full refund.

3. Non-Refundable Situations

Refunds will not be issued for:

  • Products returned after 7 days from delivery.
  • Damage caused by improper use, accidents, or unauthorized repairs.
  • Change of mind or buyer’s remorse.
  • Products that have been opened or used (unless defective).
  • Orders paid via cryptocurrency are final once confirmed on the blockchain.

4. Refund Request Timeframe

  • Refund or return requests must be submitted within 7 days of product delivery.
  • Requests outside this window will not be accepted, except under exceptional circumstances.

5. How to Request a Refund or Return

To initiate a refund or return request, please contact us at:

Email: contact@quiethash.com
Phone: +1 (310) 929-8610

Please provide:

  • Your full name
  • Order number or proof of purchase
  • Description and photos of the issue (if applicable)
  • Reason for the request

6. Refund Processing

  • Once approved, refunds will be processed using the original payment method.
  • Cryptocurrency refunds may take longer depending on network confirmations.
  • Shipping fees are non-refundable except when caused by our error.

7. Changes to This Policy

We reserve the right to modify this Refund Policy at any time. The latest version will be reflected by the “Last Updated” date above.

QUIET HASH LLC
8206 LOUISIANA BLVD NE, STE A #4187
Albuquerque, NM 87113, United States
Phone: +1 (310) 929-8610
Email: contact@quiethash.com

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